1. Relationship selling means-
2. ESOP stand for-
3. Modern method of marketing include-
4. ATMs are-
5. Marketing means-
6. Proper pricing is needed for-
7. The abbreviation ISP stands for-
8. Credit cards are used for-
9. The balance sheet of an organization gives information regarding-
10. The advantage of telephone interview are-
11. The best advertisement is-
12. Acid Test of a brand is-
13. In banks loans and advances are considered as-
14. In the context of globalization, BPO means-
15. Home loans are granted to-
- (1) Preparing a list of relatives
- (2) Cross selling
- (3) Selling to relatives
- (4) Selling to strangers
- (5) Telemarketing
2. ESOP stand for-
- (1) Efficient Service of Promises
- (2) Effective System of Projects
- (3) Employee Stock Option Plan
- (4) Essential Security of Project
- (5) Equity Stock Option Plan
3. Modern method of marketing include-
- (1) Publicity on the net
- (2) Advertisement on the net
- (3) Soliciting business through e-mails
- (4) Both 1 and 2
- (5) All of the above
4. ATMs are-
- (1) Branches of Banks
- (2) Manned counters of Banks
- (3) Unmanned cash dispensers
- (4) All of these
- (5) None of these
5. Marketing means-
- (1) Selling of Banks
- (2) Merger of Banks
- (3) Selling bank's products and services
- (4) None of these
- (5) All of these
6. Proper pricing is needed for-
- (1) Extra charges of extra services
- (2) Levy of VAT
- (3) Good customer services
- (4) Putting burden on the customers
- (5) Depositing money in bank.
7. The abbreviation ISP stands for-
- (1) International Spy Project
- (2) Indian Social Planning
- (3) Initial Service Provider
- (4) Internet Service Provider
- (5) None of these
8. Credit cards are used for-
- (1) Cash withdrawals
- (2) Purchase of air tickets
- (3) Purchase of consumable items from retail outlets
- (4) all of these
- (5) None of these
9. The balance sheet of an organization gives information regarding-
- (1) Result of operations for a particular Period
- (2) The financial position as on a particular date
- (3) The operating efficiency of a firm.
- (4) Financial position during a particular period
- (5) All of the above
10. The advantage of telephone interview are-
- (1) Relatively low cost per interview
- (2) Good for reaching important people who are inaccessible
- (3) Securing Co-operation which is not always possible
- (4) All of these
- (5) Both 1 & 2
11. The best advertisement is-
- (1) Glow sign boards
- (2) On internet
- (3) TV media
- (4) Print media
- (5) A satisfied Customer
12. Acid Test of a brand is-
- (1) Brand preference
- (2) Brand awareness
- (3) Brand loyalty
- (4) Brand equity
- (5) Band acceptability
13. In banks loans and advances are considered as-
- (1) Assets
- (2) liabilities
- (3) Resources
- (4) cause of expenditure
- (5) None of these
14. In the context of globalization, BPO means-
- (1) British Petroleum Organization
- (2) British Passport Office
- (3) Business Process Outsourcing
- (4) Business Process Orientation
- (5) All of the above
15. Home loans are granted to-
- (1) Individuals
- (2) Institutions
- (3) Builders
- (4) all of these
- (5) None of these