Marketing Quiz Questions for SBI PO 2015

Q.1. Sales promotion involves, the incorrect option-
  • (1) Building product awareness
  • (2) Creating interest
  • (3) Providing Intonation
  • (4) Designing new product
  • (5) None of these
Ans: (4)
Q.2. Bank Marketing is treated as -
  • (1) Transaction marketing
  • (2) Service marketing
  • (3) Indoor marketing
  • (4) all of these
  • (5) None of these
Ans:  (2)
Q.3. Which of the following factors contributed to the transition from the production period to the sales period?
  • (1) Increased consumer demand
  • (2) More sophisticated production techniques
  • (3) Increase in urbanization
  • (4) The Great Depression
  • (5) None of these
Ans: (2)   
Q.4. “Out-sourcing means service rendered by -
  • (1) Outside agencies
  • (2) Other departments of the company
  • (3) Employees other than the sales person
  • (4) Marketing department
  • (5) None of these
Ans: (1)
Q.5. Cross selling is very effective in the sale of one of the following -
  • (1) Debit - Card
  • (2) Credit- Cards
  • (3) Internal- Banking
  • (4) Auto Loan
  • (5) All of these
Ans: (5)
Q.6. DSA Means -
  • (1) District sales Authority
  • (2) Direct Selling Agent
  • (3) Distributor and Sales agent
  • (4) None of these
  • (5) All of these
Ans: (2)
Q.7. “Conversion” in sales language means -
  • (1) Converting a buyer into a seller
  • (2) Converting a seller into a buyer
  • (3) Converting a prospect into customer
  • (4) All of these
  • (5) None of these
Ans:  (3)
Q.8.  Target market for debit card is -
  • (1) All existing account holder
  • (2) All sales persons
  • (3) All NRI’s
  • (4) All HNI’s
  • (5) All of these
Ans: (1)
Q.9. Leads can be provided by -
  • (1) friends relatives
  • (2) Websites
  • (3) Directories
  • (4) All of these
  • (5) None of these
Ans: (4)
Q.10. Marketing is – Find the wrong option -
  • (1) an ancient concept
  • (2) a modern concept
  • (3) a continuous affair
  • (4) a team effort
  • (5) None of these
Ans: (1)
Q.11. Which of the following statements is correct?
  • (1) Marketing is the term used to refer only to the sales function within a firm.
  • (2) Marketing managers usually don’t get involved in production or distribution decisions.
  • (3) Marketing is an activity that considers only the needs of the organization, not the needs of society as a whole.
  • (4) Marketing is the activity, set of institutions, and processes for creating, communicating, delivering and exchanging offerings that have value for customers, clients, partners, society at large.
  • (5) None of these
Ans: (4) 
Q.12. The term marketing refers to ———-
  • (1) New product concepts and improvements
  • (2) Advertising and promotion activities
  • (3) A philosophy that stresses customer value and satisfaction
  • (4) Planning sales campaigns
  • (5) None of these
Ans: (3)  
Q.13. In the history of marketing, when did the production period end?
  • (1) In the late 1800s
  • (2) In the early 1900s
  • (3) In the 1920s
  • (4) After the end of the Second World War
  • (5) None of these
Ans: (3)
Q.14. A marketing philosophy summarized by the phrase “a good product will sell itself” is characteristic of the ——— period.
  • (1) Production
  • (2) Sales
  • (3) Marketing
  • (4) Relationship
  • (5) None of these
Ans: (1)
Q.15. SME means -
  • (1) Small and medium enterprises
  • (2) Small scale marketing entities
  • (3) Small & medium establishments
  • (4) None of these
Ans: (1)